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Your artwork files will be delivered via email attcahment (or posted for downloading) in a .zip archive. Artwork files compressed in .zip archives download faster, and transfer via email faster and more reliably, than uncompressed files.
HOW TO OPEN .zip ARCHIVES AND EXTRACT THE ART FILES:
If you're using Windows or Mac OS X, you already have the ability to compress and extract files into and out of .zip archives - that functionality is built into your computer, though it may need a little nudge from you.
Mac OS: Drag the .zip archive from your email message or downloads folder to your desktop, or some other folder on your computer where you can get at it easily. If it doesn't automatically expand to a regular folder when you download it, just double-click it to expand, or right-click to select 'Open' or 'Open with Archive Utility'. The resulting folder will contain your artwork file(s), ready to use.
Windows: Download the .zip archive to your desktop, or some other folder on your computer where you can get at it easily. Right-click the .zip archive and select "Extract" or "Extract all...". The resulting folder will contain your artwork file(s), ready to use.
NOTE: The art files inside .zip archives cannot be opened in artwork programs until they are extracted from the .zip archive. All vendors will be able to handle .zip archives, so it's okay to send the .zip archive directly on to the vendor without extracting the contents first.
Windows users without a built-in .zip extractor, get the FREE 7-zip utility or view other options here.
WHY WE SEND ART IN .zip ARCHIVES:
Unfortunately, .eps (Encapsulated PostScript, the standard format for vector art) and .ai (the Adobe Illustrator "native" format, similar to .pdf) file types are especially vulnerable to file corruption in transit over the internet. Sometimes even PDF files are corrupted in transit.
To avoid common corruption issues, to save download time, and to reduce your data bandwidth use, ArtboyGrafix by default sends all files compressed in .zip archives, even if there is only one small file to send. The .zip archive format is very common and has been in widespread use for over 20 years. If you need files sent uncompressed, please let us know.
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